Hi,
Thank you for posting your query In Microsoft Community.
We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.
I would require some more information to help you better.
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Method: 1
I would suggest you to check the compatible with windows 10 from the below link.
Method: 2
Please make sure that you have installed all the Windows updates available before you install Windows media encoder.
You can also run and check the built in troubleshooter and check if it helps.
* Press Windows Key then type ‘troubleshoot’ and hit Enter
* Select “View all” on the left panel and run “Windows Media Player DVD” and 'Windows Media Player DVD' troubleshooter from the list.
Click Advanced, ensure to check Apply repairs automatically and also select Run as administrator
* Click next and check if it helps.
Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
Thank you.